Mastercard introduces Agent Pay, a novel agentic payments technology

  • April 29, 2025

Investing.com -- Mastercard (NYSE: MA ) has unveiled its Agentic Payments Program, Mastercard Agent Pay, which integrates with agentic AI to revolutionize commerce. The new program aims to provide smarter, more secure, and personalized payment experiences to consumers, merchants, and issuers.

Mastercard Agent Pay introduces Mastercard Agentic Tokens, enhancing the existing tokenization capabilities that currently support global commerce solutions such as mobile contactless payments, secure card-on-file, and Mastercard Payment Passkeys. This development is set to facilitate an agentic commerce future where transactions can be carried out with trust, security, and control.

Mastercard plans to collaborate with Microsoft (NASDAQ: MSFT ) and other leading AI platforms to scale agentic commerce. Partnerships with technology enablers like IBM (NYSE: IBM ), with its watsonx Orchestrate product, will be leveraged to expedite B2B use cases. In addition, Mastercard will work with acquirers and checkout players like Braintree and Checkout.com to improve the tokenization capabilities already in use today with merchants to deliver safe, transparent agentic payments.

For banks, tokenized payment credentials will be smoothly integrated across agentic commerce platforms, keeping card issuers at the forefront of this rapidly evolving technology with enhanced visibility, security, and control.

Mastercard Agent Pay will enhance AI conversations for people and businesses alike by integrating trusted, seamless payments experiences into the recommendations and insights already provided on conversational platforms. This will allow consumers and businesses to transact with trust, security, and control.

Mastercard will work with Microsoft to integrate Microsoft’s leading AI technologies, including Microsoft Azure OpenAI Service and Microsoft Copilot Studio, with Mastercard’s trusted payment solutions to develop and scale agentic commerce.

Mastercard Agent Pay will ensure that payments made within AI platforms are safe and transparent at every stage of the transaction – before, during and after. The program will require trusted AI agents to be registered and verified, after which they will be able to make secure payments on behalf of their users.

Enhanced tokenization technology will enable payments to be initiated through conversational interfaces and conducted at millions of merchants of all sizes supporting online commerce today. Consumers will have complete control over what the agent is allowed to purchase on their behalf, ensuring that the payments they make are securely authorized and identified.

Mastercard’s best-in-class cyber, security, and authentication capabilities will protect merchants and consumers against bad actors from end-to-end. This will include the use of AI agents to facilitate strong consumer authentication leveraging on-device biometrics and a process to help clarify agentic transactions that may be unfamiliar or unrecognized.

“Mastercard is transforming the way the world pays for the better by anticipating consumer needs on the horizon,” said Jorn Lambert, chief product officer at Mastercard. “The launch of Mastercard Agent Pay marks our initial steps in redefining commerce in the AI era."

As agentic commerce evolves, Mastercard is committed to ongoing, responsible innovation in this space – enabling use cases today and keeping an eye on the vision for tomorrow.

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